Sales Representative for Finoteselam, Woreta - Debretabor, Gondar - Humera, Hawassa, Bale, Nekemt, Assosa area

PURPOSE OF THE JOB:

A Sales Representative is responsible for collection of orders for Awash Wine products, provide POS materials and services to customers. The job holder ensures availability by taking orders, checking displays inquires issues or complaints from customers. Generates sales by communicating with consumers about what the company provides and acts as a point of contact between company and consumers. He/ She works with customers to identify their needs, create solutions, and ensure a smooth sales and distribution process. 

MAIN RESPONSIBILITIES:

• Serving as the first contact person of the company
• Build sound customer relationships.
• Servicing existing customer base through planned call schedule
• Resolving customer queries and complaints within the expected timeline
• Having a thorough understanding of the customer in his/her own area 
• Daily follow-up of Agent’s sales force and consistent review of delivery frequency per outlet
• Ensure product availability in all potential outlets of his/her area.
• Drive daily sales volume to achieve the target.
• Receive and handle objections of outlets.
• Prepare and communicate all required reports in an accurate and timely manner.
• Advise on adherence of FIFO stock movement method at outlet level. 
• Support Agent to increase sell-out performance.
• Assist in developing route plans, ensure route, and price adherence of Agents. 
• Check whether the outlets are properly visited as per the route plan.
• Ensure proper communication of Recommended Retail Prices (RRP) of the company products to outlets.