Debtors Clerk

Key Responsibilities

• Manage and maintain a large, high-volume debtors book.
• Allocate customer payments accurately and timeously.
• Prepare and reconcile customer accounts and statements.
• Follow up on outstanding and overdue accounts.
• Investigate and resolve account queries, discrepancies and short payments.
• Process credit notes, debit notes and account adjustments.
• Send monthly statements and supporting documentation to customers.
• Maintain accurate customer account information and records.
• Liaise professionally with customers regarding outstanding payments.
• Prepare debtors ageing reports and provide regular collection updates.
• Assist with month-end debtors reporting and account reconciliations.
• Ensure all collection activities are properly documented.
• Escalate long-outstanding or problematic accounts when required.
• Work closely with the finance, sales and customer-service teams.

Minimum Requirements

• Matric or equivalent qualification.
• Minimum of five years’ experience as a Debtors Clerk.
• Proven experience managing a large or high-volume debtors book.
• Strong account reconciliation and payment-allocation skills.
• Experience within an FMCG, wholesale, distribution or similarly fast-paced environment will be advantageous.
• Excellent verbal and written communication skills.
• Strong numerical ability and attention to detail.
• Proficiency in Microsoft Excel and accounting or ERP systems.
• Ability to meet deadlines and work accurately under pressure.
• Available to commence employment immediately.

Personal Attributes

• Assertive and professional when following up on outstanding accounts.
• Highly organized and methodical.
• Accurate and detail orientated.
• Strong problem-solving ability.
• Reliable, responsible and deadline driven.
• Able to work independently and as part of a team.