Your key responsibilities include:

• Lead all daily warehouse operations across day and night shifts — from morning briefing to end-of-shift sign-off.
• Manage and develop the shift Team Leaders to ensure they can run their sections independently.
• Ensure every product is received, counted, stored, picked, and dispatched correctly — with zero tolerance for misdispatch or stock discrepancy.
• Implement and enforce FIFO and FEFO procedures across all product categories, particularly near-expiry items.
• Own and complete the warehouse SOP documentation — every procedure written, communicated, and followed.
• Monitor stock accuracy, investigate variances, and resolve discrepancies within 48 hours of identification.
• Manage logistics vehicle scheduling, loading plans, and dispatch accountability.
• Coordinate closely with Procurement, Finance, and Sales to ensure the warehouse operation supports the commercial performance of the business.
• Maintain a safe, clean, and organised warehouse floor — visible daily to the whole team.
• Produce a daily operational report and present at the weekly senior team meeting.

What You Will Bring

Essential:

• Minimum three (3) to five (5) years of warehouse management or supervisory experience in an FMCG, distribution, or logistics environment.
• Demonstrated experience managing a warehouse team of ten or more people across shifts.
• Strong working knowledge of warehouse operations — receiving, storage, picking, loading, dispatch, and stock control.
• Experience designing or implementing warehouse SOPs and holding a team accountable to them.
• Comfortable managing both day and night shift operations.
• Strong understanding of FIFO/FEFO, inventory management, and stock accuracy disciplines.
• Practical and hands-on — you lead from the floor, not from behind a desk.
• Ghanaian market experience — understanding of FMCG distribution dynamics and the realities of operating in the Accra commercial environment.

Advantageous:

• Experience using an ERP or warehouse management system (Odoo, SAP, or equivalent).
• Experience managing a new warehouse facility opening or a major warehouse transition.
• Exposure to multi-site or expanding operational environments.

Personal qualities we are looking for:

• High operational discipline — you set the standard and hold the line.
• Calm under pressure — warehouse operations move fast and problems arise daily.
• A builder — you do not wait for systems to be in place. You create them.
• A team developer — you make the people around you better.
• Commercially aware — you understand that a well-run warehouse is a competitive advantage.

Location: Haatso, Accra, Ghana

Salary: Attractive