• Take part in training and implement accordingly
• Assist in training and motivating subordinates for which he/she is responsible
• Be aware about the weekly/ monthly roster and abide to it
• Ensure an efficient and high quality service to guests
• Report customer complaints efficiently to his/her superior
• Participate in Eco standard/sustainable responsibility set by the hotel
• Present bill to guests and ensure that they are signed or paid and post same in WINhms
• Ensure that all items ordered from the store are collected on a daily basis
• Minimize wastage
• Ensure energy saving (electricity, gas, water)
• Attend daily briefings in his/her department and  follow instructions from superiors concerning the daily planning of the outlet that he/she is assigned to work for.
• Follow-up of all procedures
• Answer queries about all items on the restaurant menu, their basic ingredients and method of preparation
• Perform “mise en place” of tables, service stations, as instructed by immediate superiors
• Abide to specific service sequences as per standards when serving guests

For more info, please get in touch with the HR Department:

• Email: va•••••••••••••••••••@••••••.com
• Tel : 209 •••••• 00