Waiter

Main Responsibilities:

• Take part in training and implement accordingly
• Assist in training and motivating subordinates for which he/she is responsible
• Be aware about the weekly/ monthly roster and abide to it
• Ensure an efficient and high quality service to guests
• Report customer complaints efficiently to his/her superior
• Present bill to guests and ensure that they are signed or paid and post same in the system
• Ensure that all items ordered from the store are collected on a daily basis
• Attend daily briefings in his/her department and follow instructions from superiors concerning the daily planning of the outlet that he/she is assigned to work for
• Follow-up of all procedures
• Answer queries about all items on the restaurant menu, their basic ingredients and method of preparation
• Perform “mise en place” of tables, service stations, as instructed by immediate superiors
• Abide to specific service sequences as per standards when serving guests
• Comply with all the sustainability commitments and practices implemented within business units
• Notify the Sustainable Development Department of any matters that may pose any impact to the environment and society

Candidate’s Profile:

• SC level or equivalent, professional training and experience
• Previous experience in F&B operation in a similar position
• Fluent both in English and French, a third language would be an advantage