Job Description

Job Title: Technical Project Coordinator

Department: Technical

Job functions –Primary Responsibilities (May include but not limited to the below)

Job functions

• Coordinate all projects and installation activities to ensure efficient execution.
  Monitor installation progress to ensure completion within projected timelines.
  • Prepare all installation-related documentation accurately and timeously.
  • Assist with the preparation of information and documentation required for site surveys.
  • Coordinate and dispatch technicians to scheduled sites and call-outs.
  • Maintain effective communication with clients, suppliers, and channel partners.
  • Assist with resolving customer service and technical-related queries.
  • Log and manage service calls for technicians.
  • Process and coordinate stock orders as required.
  • Work closely with the Technical, Procurement, Finance, and Sales departments to ensure operational efficiency.
  • Perform general administrative duties.
  • Carry out additional ad-hoc duties as and when required.

Requirements and Skills

• Minimum 2 years’ similar or related experience
• Grade 12/Matric qualification
• Project management or related qualification required
• Strong in Microsoft word & excel
• Organized with good time management skills
• High standard of accuracy & proficiency
• Telephone and email etiquette
• Timeous handing of administrative duties & completion of work
• Must be able to handle stress within a highly pressurized environment
• Excellent communication skills
• Must be able to work overtime