SUPPLY CHAIN CLERK – Job Profile

The supply Chain Clerk will support the efficient operation of the supply chain function for the KFC franchise by coordinating procurement activities, resolving restaurant supply issues, managing purchase orders and returns, and ensuring timely and accurate order processing for local and international operations.

 Duties and Responsibilities

Supply Chain Restaurant Support

• Handle and resolve supply chain-related issues raised by restaurants in a timely manner.

• Coordinate with suppliers, warehouses, and internal departments to ensure continuity of supply.

• Monitor stock availability and escalate shortages or delivery issues where necessary.

• Provide operational support to restaurants regarding supply chain procedures and processes.

D365 System Support

• Provide first-line assistance to stores using the Microsoft Dynamics 365 (D365) system.

• Assist users with transaction processing, troubleshooting, and system-related queries.

• Ensure accurate data entry and system compliance across stores.

Purchase Order Processing

• Prepare, process, and monitor purchase orders in accordance with company procedures.

• Ensure purchase orders are accurate and approved within required timelines.

• Coordinate with suppliers to confirm order quantities and delivery schedules.

• Maintain proper records and documentation of procurement transactions.

Supplier Returns and Credit Note Follow-Up

• Coordinate the return of damaged, incorrect, or expired products to suppliers.

• Follow up with suppliers to ensure timely issuance of credit notes.

• Reconcile returned products against supplier documentation and internal records.

• Maintain accurate tracking of all returns and credits.

 Requirements

·        HSC Holder

·        Minimum + 1 year experience related to position and basic knowledge of Supply Chain

Competencies 

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·        Competence in Microsoft Excel and other Microsoft Office applications.

·        Strong attention to detail and accuracy.

·        Good problem-solving and analytical skills.

·        Effective communication and interpersonal skills.

·        Ability to coordinate with multiple stakeholders and suppliers.

·        High level of integrity and accountability.

·        Adaptability and willingness to learn new systems and processes.