Studio Receptionist & Operations Coordinator

About MENDSPACE

MENDSPACE is a modern wellness studio dedicated to helping people move, connect, and thrive through Pilates, yoga, mobility, wellness events, and holistic wellbeing experiences. We are building a community-centered wellness destination and are looking for a warm, professional, and highly organized individual to become the face of our studio.

Position Summary

The Studio Receptionist & Operations Coordinator will be the first point of contact for members, clients, and guests entering MENDSPACE. This role is responsible for creating an exceptional client experience while ensuring the smooth day-to-day operation of the studio.

The ideal candidate is welcoming, reliable, organized, proactive, and comfortable taking ownership of studio operations. In the absence of the founder, this individual should be capable of ensuring the studio runs efficiently and professionally.

Key Responsibilities

• Welcome and assist clients, members, and visitors in a professional and friendly manner
• Manage client check-ins and class attendance through the studio booking system.
• Respond to client inquiries via phone, email, WhatsApp, and social media when required
• Process payments and operate the Point of Sale (POS) system.
• Manage sales of merchandise, beverages, and retail products.
• Assist with membership registrations, renewals, and account management
• Coordinate class schedules and communicate updates to clients and instructors.
• Maintain studio cleanliness, organization, and presentation standards.
• Monitor inventory levels and report supply needs
• Support the planning and execution of studio events and community activities
• Handle administrative tasks and daily operational reportion
• Take initiative in resolving client concerns and operational issues.

• Serve as a dependable leader on-site when management is unavailable.