Minimum Requirements:

• A diploma or degree in public relations, marketing, communications, business management, or a related field will be advantageous.
• Experience or exposure within the financial services or banking sector will be advantageous.
• A minimum of 1–2 years' relevant experience in corporate social investment (CSI), corporate social responsibility (CSR), marketing, public relations, communications, or a related field.
• Demonstrated experience in coordinating community development initiatives, sponsorships, stakeholder engagement, or social responsibility programmes will be advantageous.
• Experience in digital marketing, social media management, content creation, copywriting, and the coordination of marketing campaigns will be advantageous.
• Experience in planning and coordinating events, managing projects, and engaging with internal and external stakeholders will be advantageous.
• Exposure to loyalty programme administration, non-profit or foundation initiatives, and B-BBEE administration or compliance processes will be considered an added advantage.

• Assess sponsorship and charity requests and conduct detailed background and compliance checks on applicants.
• Engage and communicate with applicants, beneficiaries, suppliers, and stakeholders professionally and efficiently.
• Prepare detailed reports, proposals, recommendation packs, and submissions for committee and management review.
• Assist with the preparation of monthly executive committee (Exco) reports.
• Provide administrative and strategic support from a marketing and communications perspective on all CSR and sponsorship initiatives.
• Assist in the development, implementation, coordination, and ongoing management of loyalty programmes and related campaigns.
• Conduct market research and competitor analysis to improve loyalty offerings and customer engagement.
• Assist to create engaging content for digital platforms, internal communication, and marketing campaigns.
• Assist with copywriting for media releases, social media content, presentations, reports, and promotional material.
• Coordinate sponsorship and CSR projects from planning through to implementation and reporting.
• Prepare documentation and supporting information for meetings and committee reviews.
• Attend internal and external meetings and follow up on action items and approvals.
• Assist with the management and administration of the charity loan programme.
• Monitor payments, maintain accurate records, and coordinate the handover of late payment matters to attorneys where necessary.