We are seeking a Senior Engineer. The role involves designing, configuring, and troubleshooting VoIP and unified communications solutions, managing TCP/IP networking, SIP, IAX, RTP, and H.323 protocols, and supporting LAN/WAN environments and Linux systems. Experience with platforms such as 3CX, Asterisk, CIC, and cloud or hosted VoIP and SIP services is essential.
What you'll do:
- Proven experience in VoIP, Linux and Networking.
- Strong understanding of TCP/IP networking suite, SIP, IAX, RTP, H.323 protocols
- Good understanding of networking, such as LAN & WAN.
- Good understanding of the Linux operating system
- A good understanding of Voice Over IP (VOIP) on platforms such as, but not limited to, 3CX, Asterisk, CIC, etc
- Preferably experience in working on a range of telephony solutions, including Cloud or Hosted (VoIP) and SIP services.
- Experience in designing VoIP solutions
Your Expertise:
- At least 7 years of hands-on experience in configuration and troubleshooting VoIP solutions
- English - Can converse and has the necessary email skills
- Excellent Customer Interaction with clear, concise, and effective communication skills
- Effectively collaborate with the team to achieve common goals
- Identify and resolve issues effectively.
Qualifications:
- Essential
- National Senior Certificate/ Matric/ N3/ Grade 12
- Preferred
- Degree or Diploma in a related discipline
- ITIL Foundation certification
- Vendor UC platform certificates (3CX, Asterisk)
- Cisco CCNP Collaboration is advantageous
