Job description

Location: Lusaka, Zambia

Employment Type: Full-Time

About the Role

We are looking for a highly organized, professional, and proactive Secretary to provide administrative and clerical support to our team. The ideal candidate should possess excellent communication skills, be detail-oriented, and be able to manage multiple tasks efficiently in a fast-paced work environment.

Key Responsibilities

• Answer and direct phone calls professionally.
• Receive and attend to visitors.
• Manage correspondence, emails, and filing systems.
• Schedule meetings, appointments, and maintain calendars.
• Prepare letters, reports, and other business documents.
• Maintain office records and confidential information.
• Order and manage office supplies.
• Assist with travel arrangements and meeting logistics.
• Support management with administrative tasks as assigned.

Minimum Requirements

• Diploma or Certificate in Secretarial Studies, Business Administration, Office Administration, or a related field.
• Minimum of 2 years’ experience in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Excellent written and verbal communication skills.
• Strong organizational and time management skills.
• Ability to maintain confidentiality and professionalism.
• Good interpersonal and customer service skills.
• Ability to work independently and as part of a team.

Added Advantage

• Experience using office management software.
• Knowledge of basic bookkeeping or accounting procedures.
• Valid driver’s licence.

What We Offer

• A professional and supportive working environment.
• Opportunities for learning and career development.
• Competitive remuneration based on qualifications and experience.

How to Apply

Interested candidates should submit the following to the email – to•••••••••••@••••••.com:

• Cover Letter
• Updated Curriculum Vitae (CV)
• Copies of Academic and Professional Qualifications
• Copy of National Registration Card (NRC)
• At least two professional references

Only shortlisted candidates will be contacted.