At Browns Jewellers, we pride ourselves on creating exceptional experiences for our clients while maintaining the highest standards of excellence behind the scenes. We are looking for a highly organised and detail-oriented Store Administrator to join our team at our Cape Town International Store.

Purpose of the Role

The Store Administrator is responsible for providing administrative and operational support to the store team, ensuring the smooth day-to-day running of store processes. This role plays a key part in maintaining accurate records, supporting compliance requirements, and assisting with stock, reporting, and general administrative functions.

Key Responsibilities

• Manage daily administrative functions and ensure all documentation is accurately maintained.
  
• Capture, update, and maintain store records and reports.
  
• Assist with stock administration, transfers, and inventory-related documentation.
  
• Support the processing and filing of sales, repairs, and client-related documentation.
  
• Maintain employee attendance, leave, and scheduling records where applicable.
  
• Ensure compliance with company policies, procedures, and audit requirements.
  
• Liaise with Head Office departments regarding administrative queries and requests.
  
• Coordinate courier collections, deliveries, and related documentation.
  
• Assist the Store Manager with general administrative and operational tasks.
  
• Ensure all filing systems are organised, accurate, and up to date.
  

What We Offer

• Opportunity to work for a prestigious luxury jewellery brand.
  
• Dynamic and supportive working environment.
  
• Professional growth and development opportunities.
  
• Exposure to a fast-paced international retail environment.
  

If you are highly organised, proactive, and passionate about supporting operational excellence, we would love to hear from you.

Requirements

• Grade 12 / Matric.
  
• Previous administrative experience, preferably within a retail environment.
  
• Strong computer literacy, including Microsoft Office (Excel, Word, and Outlook).
  
• Excellent organisational and time-management skills.
  
• Strong attention to detail and accuracy.
  
• Effective verbal and written communication skills.
  
• Ability to work independently and manage multiple priorities.
  
• Professional, reliable, and service-oriented approach.
  

Advantageous

• Experience working in a luxury retail or jewellery environment.
  
• Exposure to stock control, inventory management, or retail administration systems.
  
• Experience with reporting and data analysis.
  

Competencies

• Attention to Detail
  
• Planning and Organising
  
• Accountability
  
• Confidentiality
  
• Communication Skills
  
• Problem Solving
  
• Teamwork
  
• Customer Focus
  
• Adaptability