Key Responsibilities
- Manage all restaurant operations to ensure exceptional guest satisfaction.
- Lead, motivate, coach, and develop restaurant team members to achieve service excellence.
- Ensure compliance with hotel standards, policies, health and safety regulations, and food hygiene requirements.
- Drive high-quality service delivery and maintain luxury hospitality standards.
- Oversee staffing, scheduling, performance management, and employee development.
- Conduct regular training sessions to enhance service standards and product knowledge.
- Manage restaurant administration, reporting, stock control, and operational documentation.
- Monitor financial performance, labour costs, and operational efficiencies.
- Plan and implement initiatives to improve guest satisfaction, revenue, and team performance.
- Collaborate with the culinary and hotel management teams to achieve departmental objectives.
Minimum Requirements
- Minimum 8 years' experience in restaurant management within a luxury hotel, fine dining, or 5-star hospitality environment.
- Proven leadership experience managing and developing large teams.
- Strong administrative, reporting, and organizational skills.
- Demonstrated ability to train, mentor, and develop employees to high performance standards.
- Excellent planning, implementation, and project execution skills.
- Strong understanding of food and beverage operations, cost controls, and inventory management.
- Exceptional communication and interpersonal skills.
- Guest-focused with a commitment to delivering outstanding service.
- Ability to work under pressure while maintaining attention to detail and quality standards.
- Proficiency in Microsoft Office and hospitality management systems.
Key Competencies
- Leadership and Team Development
- Strategic Planning and Execution
- Operational Excellence
- Quality Assurance
- Financial Acumen
- Problem Solving and Decision Making
- Guest Relations
- Attention to Detail
If you are a results-driven hospitality professional with a passion for excellence and a proven track record in luxury restaurant operations, we invite you to apply and become part of our world-class team.
