Main responsibilities:

·   Welcomes and greets guests promptly and politely;

·   Gives information to guests on all activities and services available and provides the appropriate assistance to them upon their queries, request and complaints;

·   Prepares and dispatches arrival, departure, in-house guests and daily report lists for other departments; 

·   Liaises with housekeeping for readiness of rooms/ suites/ villas prior to guest’s arrival;

·   Handles incoming and outgoing mail and deliveries;

·   Manages office supplies and inventory, and places orders when necessary

Qualifications and profile:

·   High School Certificate or equivalent;

·   NC Level 3 in Reception operations from Mauritius Institute of Training and Development or equivalent;

·   Good communication and organisational skills;

·   Should possess a pleasant and outgoing personality;

·   Able and willing to perform odd hours of work including Sundays, public holidays and cyclonic days;

·   Fluent in written and spoken English and French