Range Officer

KEY RESPONSIBILITIES: 

• Host and guide clients through various shooting and outdoor experiences in a professional and engaging manner.
• Deliver clear firearm safety briefings and hands-on instruction to individuals and groups.
• Ensure strict adherence to all range safety protocols, firearm legislation, and operational procedures at all times.
• Oversee daily shooting range operations, including setup, maintenance checks, and closing procedures.
• Manage firearm, ammunition, and equipment inventory accurately and responsibly.
• Maintain a clean, organized, and client-ready environment throughout the facility.
• Provide exceptional customer service and create memorable guest experiences aligned with a premium hospitality standard.
• Assist with operational planning, bookings coordination, and general workflow management.
• Contribute creative ideas for events, activations, and new client experiences to support business growth.
• Respond calmly and professionally in high-pressure or emergency situations.

• Valid firearm competency certificate is essential and non-negotiable.
• Previous experience as a Range Officer, shooting instructor, or within a similar firearms environment is highly advantageous.
• Strong understanding of firearm safety procedures and legal compliance requirements.
• Excellent communication and interpersonal skills with the ability to engage confidently with clients.
• Professional, well-presented, and customer-service driven.
• Strong organizational and leadership abilities.
• Ability to work weekends, public holidays, and flexible operational hours as required.
• Experience within hospitality, tourism, adventure, or luxury client environments would be beneficial.
• Physically fit and comfortable working outdoors in varying weather conditions.
• Creative mindset with the ability to contribute ideas for events and experiences.