Job Title: Property Manager
Key Responsibilities
1) Property Operations & Maintenance
- Manage daily operations of assigned residential/commercial properties.
- Coordinate routine maintenance, repairs, and inspections.
- Work with contractors/maintenance teams to ensure work is completed on time and within budget.
- Track maintenance requests and ensure timely resolution.
- Monitor property condition and recommend improvements to reduce costs and maintain standards.
2) Tenant & Customer Service
- Handle tenant inquiries, concerns, and complaints professionally.
- Maintain positive tenant relationships and ensure compliance with lease terms.
- Conduct move-in and move-out inspections.
- Ensure lease renewals are processed properly and on time.
3) Rent Collection & Financial Support
- Monitor rent payments and assist in ensuring timely collections.
- Provide support in invoicing, rent reminders, and payment follow-ups.
- Assist with preparing monthly financial summaries and occupancy status reports.
- Support basic budgeting for repairs and operational expenses when required.
4) Leasing & Property Administration
- Support marketing or listing of available units (as assigned).
- Coordinate tenant onboarding processes (documents, keys, and registration).
- Ensure proper filing and documentation (leases, notices, and inspection reports, correspondence).
- Ensure compliance with company policies and property regulations.
5) Compliance & Reporting
- Ensure properties meet legal and safety requirements (as applicable).
- Maintain compliance records including inspections, permits, and certifications (where required).
- Prepare periodic reports for management (occupancy, maintenance costs, outstanding issues).
- Escalate urgent issues (major damages, safety risks, disputes) to the supervisor immediately.
6) Team & Vendor Coordination
- Liaise with maintenance staff, cleaners, security, and contractors.
- Ensure service providers follow proper work standards and procedures.
- Maintain vendor relationships and request quotes/bids when needed.
