Key Responsibilities

• Provide technical product knowledge and application support to sales, service and customers
• Assist with customer presentations, demonstrations and site assessments
• Support sales activities through technical input, product recommendation and quotations
• Assist with product training for internal teams and where required, customers
• Support after sales activities by assisting with technical queries and escalations
• Liaise with suppliers, manufacturers and internal departments
• Maintain accurate product documentation and specifications
• Monitor market trends, competitor activity and customer feedback
• Ensure compliance with safety standards, operational guidelines and Company protocols
• Perform related administrative duties and any additional reasonable tasks as required

Requirements

• Technical knowledge or experience in forklifts or material handling equipment
• Experience in a product specialist, technical support or related role (advantageous)
• Strong communication, analytical and organisational skills
• Ability to work independently and as part of a team
• Willingness to travel as required