Responsibilities:
Accountable for achieving the Group’s Client Portfolio Target, by:
- Drive performance within a sales team (5-10 people) to deliver against RM sales targets
- Ensure that Sales processes are complete and adhered to, & service processes and that target tracking is kept up to date
- Identify shortfalls in the sales process and help improve efficiency and productivity
- Track key productivity metrics and manage the team against key outcomes.
- Drive improvements in the quality of data and reporting offered to clients
- Develop strategies for acquiring new advertising customers, and retaining and upselling existing customers
- Assist in the hands-on management of strategic brands and support client engagement for high-value advertising customers
- Manage and support a team of Sales Specialists with day-to-day operations
- Coach the advertising sales team to improve their sales skills and pipeline-building performance, closing deals, and retaining business.
- Work with the broader management team to set monthly targets for the sales team which is aligned with the business targets
- Ensure a solid sales pipeline is in place for a period and that there is a plan for big clients in line with their 12-month budgets
- Ensure a solid future-planning method is in place for top 30 clients on at least a quarterly basis
- Creating Annual plans and driving them to encourage account growth (GMV) and collaboration (misses on RMA)
- Collaborate and facilitate x-functional team environments between the Sales Specialists, Marketing, Merchant, and Finance teams.
- Build presentations and deliver sales pitches to close new business.
- Recruiting and onboarding of new Sales Specialists (AMs & KAMs)
- Performance Management of Sales Specialists (AMs & KAMs)
- Driving the adoption and usage of Takealot's self-service advertising platform by Retail, Marketplace and Advertising agencies.
- Proactively participate in content planning
- Collect feedback from suppliers about the advertising platform and provide useful insights to enhance the platform and service offering further.
- Improve NPS scoring, retention, and account growth metrics.
- Serve as a thought leader, running educational webinars and/or sharing as a speaker at events.
Requirements: - Degree or Advanced Diploma in Business, Finance, Marketing, or Digital Communications.
- Minimum 5 years’ experience in Retail/Media Advertising
- Fluent in English language (both verbal and written)
- Publisher, or relevant Industry partner responsible for driving client portfolio growth, with evidence of meeting/ exceeding sales targets.
- Minimum of 2 years managing a Sales Team
- Experience in establishing sales management processes
- Experience with CRM tool(s)
- eCommerce experience is preferred but not required
