Job Summary

• The Pharmacy Operations Manager is responsible for overseeing the daily operations of the pharmacy to ensure efficiency, regulatory compliance, profitability, and exceptional customer service.
• The role involves managing staff, optimizing inventory, improving operational processes, and ensuring adherence to healthcare and pharmacy standards.

Key Responsibilities

• Oversee the day-to-day operations of the pharmacy, ensuring efficient workflow and compliance with regulatory and company standards.
• Supervise, mentor, and evaluate pharmacy staff to maintain high performance and quality service delivery.
• Monitor inventory levels, procurement, stock rotation, and expiry management to minimize losses and ensure product availability.
• Develop and implement operational strategies that improve efficiency, customer satisfaction, and overall business performance.
• Prepare operational reports, analyze performance metrics, and recommend improvements to achieve organizational goals.

Requirements

• Bachelor's Degree in Pharmacy B.Pharm or Pharm.D from a recognized institution with a valid practicing license.
• 3–5 years of experience in pharmacy operations, with at least 2 years in a supervisory or managerial role.
• Strong knowledge of pharmacy regulations, inventory management, and quality assurance standards.
• Excellent leadership, communication, problem-solving, and organizational skills.
• Proficiency in pharmacy management software and Microsoft Office Suite.