The Junior IT Officer at BEAEKA General Business PLC will support the IT department in maintaining and improving technology services to enhance organizational efficiency. This full-time position, based in our office in Addis Ababa, involves assisting with system management, troubleshooting issues, and ensuring accurate data handling. The role is designed for individuals eager to develop their skills in IT and contribute to the company's technological advancements.
Key Responsibilities:
- Assist in the installation and configuration of hardware and software systems.
- Perform routine maintenance and updates on computer systems and applications.
- Troubleshoot and resolve technical issues reported by staff.
- Maintain accurate records of IT assets and inventory.
- Support the implementation of IT projects and initiatives.
- Monitor system performance and security.
- Provide technical support and training to end-users.
- Document processes and procedures for IT operations.
- Collaborate with team members to enhance IT services.
- Stay updated on the latest technology trends and tools.