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Junior Foh And Guide Couple

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Job Details

Live-in Position 3 weeks on, 1 week off working schedule Availability: ASAP Front of House/Reservations •⁠ ⁠Manage guest reservations via phone, email, and online booking platforms •⁠ ⁠Process bookings, amendments, and cancellations accurately •⁠ ⁠Maintain up-to-date reservation records and guest information •⁠ ⁠Coordinate guest arrivals and departures (check-in/check-out) •⁠ ⁠Welcome and assist guests, ensuring a warm and professional first impression •⁠ ⁠Provide information on lodge facilities, activities, and services •⁠ ⁠Liaise with housekeeping, guiding, and operations teams for smooth guest experiences •⁠ ⁠Handle guest queries, requests, and complaints efficiently •⁠ ⁠Ensure high levels of customer service and guest satisfaction •⁠ ⁠Perform general front desk administrative duties Prior hospitality or lodge experience is advantageous. Guide / Ranger •⁠ ⁠Market related salary negotiable depending on experience and qualifications •⁠ ⁠FGASA Level 1 or 2 •⁠ ⁠Bush Walks, Game Drives, Hosting a must •⁠ ⁠PDP •⁠ ⁠Fist Aid •⁠ ⁠Rifle competency and advanced rifle handling •⁠ ⁠Basic vehicle and camp maintenance

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