Job purpose The primary responsibilities of the External Sales Representative are: Receive and process incoming customer orders via telephone, email, and sales reps. Duties and responsibilities • Receive and process incoming customer orders via telephone, email, and sales reps. • Follow-up on all outstanding orders daily. • Inform customers of order information such as unit prices, availability, shipping dates as well as any anticipated delays there may be. • Sell additional stock or services to prospective or current customers where necessary. • Assist sales team with quotes and enquiries when they are out of office, same day turnaround time required. • Find alternate products where the original items are not available or suitable. • Keep filing up to date daily and ensure that all orders are processed timeously. • Source products as per customer needs. Compliance Procedures • Understanding and ensuring adherence to all compliance procedures, internal and external that govern Hydraulix (Pty) Ltd operational activities. • Adhering to Hydraulix (Pty) Ltd code of conduct at all times. • Compliance to health and safety at all times, both internally and externally. • Performing any other duty that is not listed above, that is reasonable and lawful which the employee is capable of performing as and when required by the business. Qualifications and Working Experience Grade 12 Hydraulic sales background preferable - minimum 2 years Reside within the Tshwane/Pretoria area.