Job Description: ICT & MIS Officer (Odoo ERP Specialist)
Company Overview
Shobole Electromechanical is a premier electromechanical engineering and contracting firm specializing in the supply, installation, and maintenance of high-quality elevator and lift solutions in Ethiopia. To support our streamlined workflows and digital infrastructure, we are seeking a dedicated, full-time ICT & MIS (Management Information Systems) Officer with deep expertise in the Odoo ERP system.
Position Summary
The ICT & MIS Officer will be the backbone of Shobole’s digital operations. This role is a split responsibility: handling general office IT infrastructure (networks, hardware, user support) while deeply managing, optimizing, and maintaining our Odoo ERP platform. You will ensure that data flows accurately across our sales pipeline, engineering requests, elevator component inventories, and manufacturing schedules.
Key Responsibilities
1. Odoo ERP Administration & Optimization (Core Focus)
System Configuration: Maintain and configure Shobole’s Odoo ERP system to align with our business operations (specifically managing modules like Sales, Inventory, Purchase, Manufacturing (BOM), and Accounting).
User Management: Set up user roles, access control levels, and security permissions across different departments to protect sensitive corporate data.
Troubleshooting & Support: Act as the first line of technical support for any Odoo-related glitches, data mismatches, or workflow blocks faced by staff.
Reporting: Create and extract customized MIS reports (sales funnels, inventory levels, project timelines) to help management make data-driven decisions.
2. General ICT & Network Infrastructure
Hardware & Software Support: Set up, configure, and maintain office laptops, desktops, printers, and core business software.
Network Administration: Manage the office local area network (LAN/Wi-Fi), firewall settings, and internet connectivity to guarantee zero downtime.
Backup & Security: Implement strict data backup protocols for both localized files and ERP databases to ensure quick disaster recovery.