Human Resource & Administration Manager (2 Positions)

HUMAN RESOURCE & ADMINISTRATION MANAGER
MBL HOLDINGS LIMITED

Job Title
Human Resource & Administration Manager (2 Positions)

Department
Human Resource / Administration

Reports To
Chief Human Resource and Administration Director

Job Purpose
The Human Resource & Administration Manager will be responsible for leading the people management, employee relations, recruitment, performance management, administration, compliance, and workplace culture functions of MBL Holdings Limited.
In the modern workplace, HR is not only about hiring and filing documents. The HR & Administration Manager must build a disciplined, productive, compliant, and performance-driven workforce while supporting digital HR records, employee development, labour law compliance, staff welfare, and organizational growth across the Group.

Key Responsibilities

• Lead recruitment, selection, onboarding, induction, and placement of employees.
• Prepare job descriptions, employment contracts, appointment letters, HR policies, warning letters, disciplinary letters, and staff communications.
• Maintain accurate digital and physical employee records, attendance records, leave records, contracts, and personnel files.
• Ensure compliance with Malawi labour laws, company policies, workplace standards, and disciplinary procedures.
• Manage employee relations, grievances, disputes, misconduct cases, and disciplinary hearings professionally.
• Coordinate staff performance appraisals, KPI reviews, probation reviews, and performance improvement plans.
• Support management in developing salary structures, benefits, welfare programmes, and staff retention strategies.
• Monitor staff attendance, punctuality, absenteeism, discipline, productivity, and workplace behaviour.
• Coordinate staff training, leadership development, succession planning, and skills improvement programmes.
• Oversee office administration, facilities management, office supplies, company documents, licenses, and general support services.
• Work closely with branch managers and department heads to identify staffing needs and improve team performance.
• Promote a workplace culture based on discipline, accountability, respect, teamwork, and productivity.
• Support payroll preparation by ensuring accurate staff information, attendance, leave, and deductions are submitted on time.
• Handle confidential HR and administrative matters with professionalism and discretion.

Required Qualifications

• Bachelor’s Degree in Human Resource Management, Business Administration, Public Administration, Industrial Relations, Psychology, or a related field.
• Professional HR certification or membership with a recognized HR body will be an added advantage.
• Strong knowledge of Malawi labour laws, employment practices, HR policies, disciplinary procedures, and modern HR systems.

Required Experience

• Minimum of 5 years’ experience in human resource management and administration.
• At least 2 years’ experience in a supervisory or managerial HR role is preferred.
• Experience in a group company, agriculture, logistics, manufacturing, retail, construction, or multibranch business will be an advantage.

Key Skills and Competencies

• Strong leadership and people-management skills.
• Excellent communication, negotiation, and conflict-resolution skills.
• High level of confidentiality, maturity, and professionalism.
• Strong understanding of labour law and HR best practices.
• Good organizational and administrative skills.
• Ability to handle difficult staff matters calmly and professionally.
• Strong documentation and report-writing skills.
• Ability to build a disciplined and performance-driven workforce.
• Good computer skills and ability to manage digital HR records.
• Strong sense of fairness, accountability, and company loyalty.

Method of Application
Interested applicants should submit an application letter, a detailed Curriculum Vitae, and contact details for three traceable referees to:
Email: Apply Now
CC: Apply Now
Apply Now

Closing date for receiving applications is 15th July, 2026. Only shortlisted candidates will be acknowledged.