Some responsibilties:

People & Culture Leadership

• Lead and manage all employee relations and labour relations activities.
• Drive recruitment, onboarding, talent acquisition, and succession planning initiatives.
• Provide guidance and support to managers on performance management, disciplinary matters, and employee development.
• Foster a positive workplace culture that promotes employee engagement, wellbeing, and productivity.
• Ensure compliance with South African labour legislation and company policies.

Training & Development

• Develop and implement training strategies that support operational excellence and guest satisfaction.
• Drive leadership development and employee growth initiatives.
• Coordinate orientation and onboarding programmes for new employees.
• Identify training needs and partner with department heads to implement development plans.

HR Operations & Administration

• Oversee payroll-related processes, employee benefits, leave administration, and performance appraisal systems.
• Maintain accurate employee records and HR reporting.
• Assist with budgeting, workforce planning, and HR analytics.
• Ensure all HR practices align with company standards and legal requirements.

Health, Safety & Compliance

• Promote a safe, compliant, and professional working environment.
• Ensure adherence to health and safety policies and procedures.
• Support hotel-wide initiatives focused on employee welfare and operational excellence.

Minimum Requirements

✔ Degree in Human Resources Management or related qualification
✔ Minimum 8 years' experience as an HR Manager
✔ Proven experience within a 5-star hotel environment is essential
✔ Strong knowledge of South African labour legislation and HR best practices
✔ Experience managing recruitment, training, employee relations, and performance management
✔ Exceptional leadership, communication, and interpersonal skills
✔ Ability to influence, coach, and build relationships across all levels of the business
✔ Strong administrative, organisational, and reporting abilities
✔ South African citizen or valid permanent resident

What's on Offer?

✨ Opportunity to join a leading luxury hospitality brand
✨ Work within a professional and people-focused environment
✨ Play a key role in shaping culture, engagement, and organisational success
✨ Competitive remuneration package
? Location: Cape Town, Western Cape
? Position: Human Resources Manager
? Industry: Luxury Hospitality / 5-Star Hotel
If you are passionate about people, hospitality, and creating exceptional workplace experiences, we would love to hear from you.