HR Coordinator

We are currently seeking a dynamic HR Coordinator to join our team. Reporting to the Group HR Manager, you will play a key role in supporting the Group’s operations by providing Human Resources support across multiple business clusters.

The role involves supporting managers on day-to-day people matters, coordinating recruitment and HR initiatives, and contributing to effective employee and industrial relations while ensuring compliance with labour legislation and Group policies.

Key Responsibilities

HR Administration & People Development

·             Maintain and update employee records and HR databases.

·             Ensure compliance with labour legislation, collective agreements, and applicable remuneration orders.

·             Coordinate training activities, including follow-up of payments and reimbursements, and post-training evaluation.

·             Manage recruitment processes based on departmental needs.

·             Coordinate onboarding and induction processes for new employees.

·             Support the implementation of performance management processes and professional interviews.

·             Contribute to workforce planning and talent management initiatives (skills mapping, job descriptions updates, career development, succession planning, exits).

·             Coordinate the procurement and distribution of uniforms and PPEs.

HR Business Partnering & Operational Support

·             Act as the primary HR contact for assigned operational clusters.

·              Identify HR needs and operational challenges in collaboration with department heads.

·             Provide guidance and support to managers on HR-related matters, including labour law, recruitment, onboarding, training, performance management, career development, remuneration, disciplinary and termination procedures.

·             Define, implement, and ensure consistent application of HR policies and procedures across operations.

Industrial & Employee Relations

·             Handle employee requests, grievances, and disciplinary matters.

·             Conduct investigations related to disciplinary cases and workplace conflicts.

·             Prepare documentation and analysis for collective bargaining and union negotiations.

·             Participate in meetings with trade union representatives where required.

·             Ensure proper implementation and follow-up of collective agreements.

·             Act as liaison with the Labour Inspectorate.

·             Follow up labour-related cases with legal advisers.

Internal & External Communication

·             Facilitate internal communication, acting as a key interface between management and employees.

·             Communicate HR-related information to department heads and employees.

·             Promote a positive social climate and contribute to a strong company culture through active listening and confidential employee support.

·             Propose and support the organisation of internal events and initiatives.

·             Provide regular reporting to the Group HR Manager.

Profile Requirements

·             Bachelor’s degree in human resources or a related field.

·             Minimum 6 years’ experience in a similar HR generalist role.

·             Experience in recruitment, employee relations and HR operations.

·             Exposure to industrial relations or unionised environments would be an advantage.

·             Good knowledge of Mauritian labour legislation

·             Strong organisational and communication skills.

·             High level of autonomy, professionalism, and confidentiality.