Job Title: Head of Sales
Report to: Culture and Performance Engineer
Seniority Level: Mid Career (2 - 4 yrs exp)
Type: Permanent
Duties and Responsibilities:- Sales and Operations Management
- Drive demand generation and convert qualified leads into revenue through effective sales execution and customer engagement.
- Manage key customer relationships in collaboration with Pre-Sales and Service Delivery teams.
- Guide pricing strategy by advising on appropriate schedules for bids and proposals.
- Track pipeline performance, report on business development progress, and benchmark against targets.
- Support new client acquisition through collaborative sales efforts and cross-functional coordination.
- Leverage synergies across the One-InnoVent group to unlock industry-specific opportunities.
- Build and maintain strong relationships with stakeholders in new and existing accounts.
- Identify market opportunities and contribute to the development or retirement of solutions.
- Provide strategic input into planning, budgeting, and performance reviews with executive leadership.
- Promote collaboration across teams to drive cross-sell, upsell, and innovation.
- Staff Leadership and Management
- Lead the achievement of InnoVent Group objectives by setting clear goals, managing performance, and motivating the team to excel.
- Build and sustain a high-performing team through effective leadership, role clarity, training, and career development.
- Foster open communication and implement change management initiatives as needed.
- Define team roles, responsibilities, and individual performance objectives.
- Establish KPIs and deliver regular feedback through a structured performance review process.
- Promote continuous improvement and knowledge sharing through a formal knowledge transfer plan.
- Manage performance in line with company policies and legal requirements.
- Champion a collaborative, InnoVent-focused culture and ensure alignment with Group governance.
- Governance, Risk and Business Continuity Management
- Establish governance systems aligned with future needs, including policies, procedures, and reporting structures.
- Benchmark operational programs and practices against industry standards to ensure competitiveness.
- Stay informed on emerging trends and innovations in operations.
- Proactively manage business risks through continuous internal and external impact monitoring and stakeholder analysis.
- Lead improvement initiatives that enhance profitability or mitigate functional risks.
- Uphold the highest ethical standards in all operational practices.
- Ensure full compliance with InnoVent initiatives through regular audits and timely corrective actions.
- External Parties and Relationship Management
- Manage service provider relationships, ensuring quality delivery, evaluating consultant performance, and escalating deviations for corrective action.
- Act as a trusted advisor to operational Heads and Group Executives, fostering strong, collaborative relationships.
Sectors: Sales and Marketing, Information Technology
Functions: Sales - Manager
Qualification Types: Post Graduate Degrees
Qualifications: BBA (Honours)(Business Administration), Masters: Business Leadership
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