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Group & Conference Team Leader

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Job Details

Key Responsibilities:

  • Lead, motivate, and develop a high-performing team, fostering a positive and productive working environment
  • Onboard new team members, identify development needs, and provide ongoing coaching and training
  • Monitor team performance, delegate tasks effectively, and oversee daily and weekly operations
  • Ensure full compliance with company policies and procedures
  • Oversee the accuracy of client quotations and manage effective follow-up processes to maximise booking conversions and revenue
  • Apply strong problem-solving and conflict-resolution skills to resolve client and operational issues
  • Utilise Opera Cloud and other relevant hospitality systems to manage bookings and reporting
Mandatory Experience & Skills
  • Matric (NQF 4)Good numeracy and excellent verbal and written English skills (NQF 4)
  • Strong computer literacy, including Microsoft Office Suite and Opera Cloud
  • 2–5 years' experience in a team management or supervisory role within a similar environment
Should you meet the above requirements, please upload your CV to our website www.hslabour.co.za. [CVS VIA EMAIL WILL NOT BE CONSIDERED]
All suitably qualified candidates are encouraged to apply and will be considered.  Our client applies the principles of employment equity as per National legislation and policy guidelines and will consider designated groups in line with these requirements.
Shortlisted candidates will be required to go through background screening and assessments
About the Company
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