General Service Head

The General Service role at Teklehaimanot General Hospital is a senior executive position focused on overseeing the operational efficiency and service quality within the healthcare environment. This full-time office-based position requires a strategic leader who can navigate complex requests and foster strong relationships with internal and external stakeholders. The role is essential in ensuring that the hospital meets its service delivery objectives while enhancing patient care and satisfaction.

Requirement:

• Graduate from Recognized institution By BA Management and Business Administration. 
• All Computer skill.
• English language is proficiency.

Key Responsibilities:

• Oversee the daily operations of general services to ensure efficient and effective service delivery.
• Develop and implement service policies and procedures that align with hospital goals.
• Coordinate cross-departmental collaboration to enhance operational workflows.
• Manage multiple service requests and prioritize them based on urgency and importance.
• Lead and mentor teams to improve performance and service quality.
• Analyze service metrics and prepare reports for senior management.
• Ensure compliance with healthcare regulations and standards.
• Facilitate training and development programs for staff in general services.
• Establish and maintain strong working relationships with vendors and service providers.
• Implement strategies to enhance patient satisfaction and service efficiency.