Job Specification

• Determines detailed priorities regarding planned work.
• Reports on section/project progress.
• Provides input into the planning of the human capital requirements of the team/section.
• Coaches and assists identified candidates in developing supervisory competencies .
• Imparts knowledge on technical aspects, "how to", policies & procedures and organisational values.
• Evaluates team members' achievement of results against agreed priorities within the performance management framework.
• Provides input into planning the section's budget.
• Submits staff S&T and overtime / expense claims for approval.
• Communicates changes to policies & procedures to subordinate staff.
• Plans for the roll-out of contractual /service level agreements (SLA’s) implementation.
• Resolves issues /problems/conflict in a positive, win-win manner.
• Remains up to date with Safety procedures.
• Monitors health and safety risks in the physical workshop environment – such as servicing of fire extinguishers, clear signage, etc.
• Plans for inspection of equipment (new and used in stock), with regards to dates, workshops, nomination of service, stock, and other resources.
• Schedules, forecasts and plans Repairs and Maintenance in the maintenance planning system
• Monitors that appropriate staff with required skill level complete jobs within their abilities. Implement development plans/training/coaching to rectify  
• Drafts financial reports vs budget
• Compile labour analysis report (monthly service report) 
• Oversees the warranty claim process and submits for final approval