Job Summary

• The ideal candidate must be responsible for delivering a transformational retail customer experience, building our brand one customer at a time and ultimately driving our business through sales.

Key Responsibilities

• Deliver exceptional in-store customer experiences that reflect the brand’s values and drive sales growth.
• Professionally manage and resolve concerns from irate or dissatisfied customers.
• Engage showroom visitors, provide product information, and convert walk-ins to sales.
• Address post-purchase issues and ensure swift resolution of customer complaints.
• Consistently meet or exceed assigned sales targets and performance metrics.
• Ensure strict compliance with established standard operating procedures in all activities.

Required Qualifications, Experience & Skills

• Minimum of a 2nd class HND / B.Sc / BA Degree in any discipline.
• Minimum of 2 years work experience Previous Retail Sales experience will be an advantage
• Female for gender balance
• Team player
• Must demonstrate exceptional selling skills
• Excellent communication & interpersonal skills
• Must demonstrate a strong commitment to service and genuine curiosity and interest in people.
• Female is preferred.