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Duties & Responsibilities
Lead, mentor and develop a finance shared services team across Accounts Payable, Accounts Receivable, General Ledger and Financial Reporting functions.
Drive a high-performance culture through effective leadership, coaching, performance management and employee development.
Oversee the day-to-day delivery of finance shared services operations across multiple entities, countries and business divisions.
Ensure consistent service delivery, process standardisation and compliance with local regulatory requirements.
Manage financial operations including accounts payable, accounts receivable, intercompany transactions, reconciliations and period-end close processes.
Support monthly, quarterly and annual financial reporting activities across the region.
Maintain strong internal controls and ensure compliance with company policies, accounting standards and regulatory requirements.
Identify and implement opportunities to improve efficiency, automate processes and optimise finance operations.
Lead continuous improvement and transformation initiatives focused on standardisation, scalability and operational excellence.
Partner with finance and technology teams to support system enhancements and digital transformation projects.
Build and maintain strong relationships with finance leaders, operational teams and regional stakeholders.
Act as a key escalation point for complex financial and operational matters.
Deliver meaningful financial reporting, analysis and insights to support business decision-making.
Develop, monitor and report on Shared Services KPIs, service level agreements and operational performance metrics.
Present performance results, service improvements and strategic initiatives to senior leadership.
Drive continuous improvements in processing accuracy, turnaround times, stakeholder satisfaction and overall service delivery.
Desired Experience & Qualification
Non-Negotiables
Bachelor's Degree in Accounting, Finance, or related field
7-10+ years of progressive finance experience
Shared Services leadership experience
Experience managing finance operations across multiple countries and legal entities
Proven people management experience
Strong understanding of AP, AR, GL, reconciliations, and financial close processes
Experience managing and improving internal controls
ERP systems experience
Strong stakeholder management skills
Experience driving process improvement and operational efficiencies
Highly Advantageous
CA(SA), CIMA, ACCA, CPA or equivalent
Experience managing a team of 15+ staff
Shared Services Centre transformation experience
Automation and digital transformation exposure
African regional finance experience
Manufacturing, FMCG, distribution, or multinational environments
Experience managing SLAs and KPI-driven service delivery models
Experience supporting multiple business units and divisions simultaneously