Field Guide / Maintenance

We are seeking a versatile and guest-focused Maintenance / Field Guide. This role is ideal for someone who enjoys creating exceptional guest experiences and is comfortable working across different areas of lodge operations. We are particularly interested in a maintenance savvy guide with strong guest relations.

Candidate Responsibilities:

• Deliver outstanding guest service throughout the guest journey.
• Maintenance duties.
• Welcome, host, and assist guests during their stay.
• Coordinate guest activities, schedules, and special requests.
• Ensure guest areas are presented to the highest standards.
• Support smooth day-to-day lodge operations.
• Liaise effectively with housekeeping, kitchen, guiding, and maintenance teams.
• Assist with guest activities and experiences as required.
• Where suitably qualified, provide occasional game drives or guided experiences.
• Assist in other operational departments when needed to support the lodge team.

• Previous experience in hospitality, guest relations, lodge operations, or guiding.
• Strong maintenance skills
• Minimum FGASA NQF2
• Excellent communication and interpersonal skills.
• Passion for delivering exceptional guest experiences.
• Professional appearance and positive attitude.
• Ability to work independently and as part of a team.
• Flexible and willing to assist across multiple departments.
• Valid driver's licence preferred.
• Strong problem-solving abilities and attention to detail.