Minimum Requirements

• Qualified Trade Tested Artisan (Electrician, Millwright, Fitter, Mechanical Fitter, Refrigeration Technician, or similar).
• Manufacturing, Mechanical, Electrical, Industrial, or Engineering Degree essential.
• Minimum 5 years' management experience within facilities, maintenance, engineering, or technical operations.
• Experience within the hospitality, hotel, manufacturing, FMCG, commercial property, or industrial sectors.
• Strong knowledge of mechanical, electrical, HVAC, plumbing, refrigeration, and building management systems.
• Proven experience managing maintenance teams, contractors, and service providers.
• Sound knowledge of occupational health and safety regulations.

Key Responsibilities

• Lead and manage the hotel's maintenance and facilities department.
• Develop and implement preventative and predictive maintenance programs.
• Ensure maximum uptime and reliability of all building services and hotel infrastructure.
• Manage HVAC systems, electrical installations, generators, plumbing, refrigeration, fire systems, and other critical equipment.
• Plan and control maintenance budgets, expenses, and capital projects.
• Oversee external contractors and ensure compliance with service level agreements.
• Ensure compliance with health, safety, environmental, and statutory requirements.
• Drive energy efficiency and cost-saving initiatives across the property.
• Manage maintenance schedules, asset registers, and facility improvement projects.
• Provide leadership, coaching, and performance management to the maintenance team.
• Respond to emergency breakdowns and ensure minimal disruption to hotel operations.

Key Competencies

• Strong leadership and people management skills.
• Excellent problem-solving and fault-finding abilities.
• Project management and planning capabilities.
• Financial and budget management experience.
• Strong communication and stakeholder engagement skills.
• Ability to work under pressure in a customer-focused environment.
• High attention to detail and commitment to service excellence.

Preferred Experience

• Hotel, resort, hospitality, commercial property, manufacturing, FMCG, or engineering environment experience.
• Experience with CMMS systems and maintenance planning software.
• Knowledge of energy management and sustainability initiatives.
• Experience managing refurbishment, renovation, or capital improvement projects.