Key Performance Areas

• Act as the point of contact between the CEO, Exco members, and internal/external stakeholders.
• Facilitate effective communication lines and ensure priority matters are flagged.
• Receive and screen visitors and employees requesting meetings.
• Manage incoming communication and attend to matters not requiring escalation.
• Schedule and coordinate calendars, meetings, and board/committee sessions, including travel and accommodation.

• Maintain an orderly document management system.
• Prepare monthly and ad hoc reports/presentations, including research where required.
• Compile and distribute correspondence, memos, and emails.
• Proofread and edit reports and correspondence.
• Attend meetings, take minutes, and distribute to relevant parties.
• Manage electronic purchase orders and payments.
• Ensure office supplies are available.
• Source, collate, and proofread submissions for the company newsletter.
• Manage visitor PPE and arrangements.

• Coordinate cost-effective travel arrangements for the CEO, Exco members, and their departments.
• Compile documentation for invoicing and finance submissions related to travel.

• Minimum of Matric; a relevant tertiary qualification in Office Administration, Business Administration, Public Management, or a related field is strongly preferred.
• At least 8–10 years’ experience in a similar role, including substantial experience supporting a CEO, Board, Exco members, or other senior executives in a high-pressure environment.
• Advanced proficiency in MS Office (Word, Excel, PowerPoint, Outlook, Teams), with the ability to prepare executive-quality reports, presentations, dashboards, and correspondence.
• Strong English proficiency with ability to proofread and edit senior management reports.
• Accuracy, attention to detail, and deadline-driven approach.
• Professional demeanour with ability to interact across all levels of the organisation.
• Ability to always maintain privacy and confidentiality.
• Willingness to work overtime when required.
• Valid Code B driver’s license, preferably with own vehicle.