Event Planner/ Event coordinator

Location: Events Venue in Lusaka

Job Description:

·      Making arrangements for all event activities including weddings , bridal showers , dinner events or parties, special events, meetings or conferences.

·      Meet with clients to discuss their décor and even vision and preferences

·      Coordinate and oversee event  day activities, including setup, vendor arrivals, ceremony, reception, and teardown

·      Ensure that all vendors are aware of their responsibilities and timelines

·      Communicate with the event party and family members to ensure they are informed and comfortable with the plans

·      Handle any unexpected issues or emergencies that may arise during the planning process or on the wedding day

·      Ensure that event day runs smoothly and according to the client’s vision

·      Provide excellent customer service and ensure client satisfaction throughout the entire décor setup, event planning, and event execution process

·      Proactively call existing and potential customers and upsell Event Packages offered.

·      Accurately record details of Customer Inbound and Outbound calls.

·      Assist with creating Content Videos for our social media [Facebook, Instagram, Tiktok, and YouTube] posting and advertising

·      Other Duties as assigned by the General Manager

Requirements:

·      Grade Twelve (12) Certificate or its equivalent.

·      College courses or Certificate in Functions & Events Management, Or Events Decor, General Hospitality

·      2 – 3 years working in hospitality and events management industry.

·      Work experience as a Décor Specialist/Wedding/Event  Coordinator or similar role

·      Ability to independently think through, manage and solve problems.

·      Willingness to work long hours, evenings and on weekends and holidays.

·      Ability to manage multiple tasks and priorities and work under pressure

·      Excellent communication and interpersonal skills

·      Knowledge of wedding traditions and customs

·      Proficient in Microsoft Office, Google Docs and event management software