Employee Relations Manager

Key Responsibilities

• Collaborate with the HRBP Manager to manage employee communication, employee engagement, and disciplinary matters.
• Handle work-related injury reporting, tracking, and insurance claims processing.
• Manage labor disputes, employee grievances, and litigation cases to safeguard the company’s legal interests.
• Plan and implement corporate culture initiatives to enhance employee cohesion and sense of belonging.
• Manage external relations with local labor departments, insurance institutions, and relevant government authorities.

Requirements / Qualifications

• Bachelor’s degree or above in Human Resources Management, Law, or a related field.
• Minimum of 5 years of experience in Human Resources or Employee Relations (ER) management; specialized ER experience is highly preferred.
• Strong knowledge of Ghanaian labor laws, union policies, and relevant legal regulations.
• Proven ability to handle labor disputes, grievance cases, and public relations issues.
• Excellent English communication skills (speaking, reading, and writing), including ability to process legal documents in English.
• Strong cross-cultural communication, organizational coordination, and problem-solving skills in complex working environments.

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