Key responsibilities for this position include (but not limited to):
Web Contact Management:
- Assist Corporate Marketing and other various stakeholders in the management of the Client’s South African website - across all BU’s:
- customization of creative, as/when required.
- ensuring all SKU are published on time and updated when required.
- manage banners across all BU’s to ensure product visibility and awareness.
- ensure ticketing systems are utilised for all web-related tasks and that such tasks are managed and closed timeously.
- manage strategy with a goal to increase traffic to the Client’s website.
- collaborate with Product Managers, Sales and Marketing Managers to enhance Search Engine Optimisation on website.
- collaborate with Sales to ensure independent customers’ and distributor list remains regularly updated.
- aspire to make the Client a leading subsidiary in web content management and provision of such content to its customers through procured content syndication tools.
- comply with Global standards on all online content, including monitoring the compliance of customer websites.
- compiling monthly reports and analysis / optimisations pertaining to the above, or as requested by HQ, RHQ and FSE’s.
Retail Content Management- Align with and guide Sales team to ensure their product SKU are listed on retailer websites accurately and on time.
- Syndicate content to retailers via procured content syndication tools.
- Collaborate with Sales to actively seek cooperative digital opportunities on retailer websites and channels for the Client’s brand and products.
- Ensure that the Client is present with a visibility strategy on retailer websites in accordance with Sales and Marketing Managers.
- Assist Sales in providing retailers with attractive images for the Client’s products listed.
Digital Marketing Management- Prepare Digital strategy for all NPI’s across all the Client’s BU’s and owned platforms.
- Optimise digital media plans with Marketing Managers - setting KPI’s, content management and production, reporting.
- Track performance on a weekly basis and redirect investment where required to achieve goals.
- Utilise agencies to support NPI’s with creative contents and social plans / calendars.
- Apply Global digital strategy and identify suitable online marketing methods in line with Global best practice for the Client.
- Ensure that online campaigns are executed and adhere to the Client’s BI and campaign strategy.
- Brief and obtain proposals from agencies.
- Evaluate proposals and costs.
- Approve / supply creative and campaign strategy.
- Monitor and measure online campaigns.
- Post campaign reporting.
- Daily management of the Client’s SNS platforms.
- Management of outsourced vendors.
- Development of SNS strategy, aligned with HQ.
- Management of SNS Plan, aligned with HQ.
- Management of SNS KPI’s, aligned with HQ.
- Management of online campaign budgets.
Operational management:- Monthly management and updating of digital marketing budget and plans - per BU.
- Uploading plans per BU, CE’s, PO’s, invoices, vouchers, process payment once proof of work received.
- Develop briefs for digital agencies and web administration services.
- Project management of all digital marketing activities for the Client.
Required Experience- Full understanding of web development processes.
- Digital marketing workflows and campaigns.
- Market analysis and trends.
- Hands on experience managing Google Search, Display, Shopping and Pmax campaigns.
- Understanding of product feeds (Merchant Centre).
- Meta Blueprint familiarity.
- Experience running conversion optimized campaigns for retail/e-commerce.
- Working Knowledge of e-commerce tracking, ROAS and conversion optimization.
- Experience in Tech, FMCG or retail driven environments.
- Strong understanding of the South African digital media landscape.
Required Competencies- Digital strategy, content management, campaign analytics / insights reporting, ROI analysis.
- Solid interpersonal and communication skills.
- Project management skills.
- Strong presentation and writing skills.
- Results oriented and self-motivated.
- Strategic thinker and creative marketer.
- Attention to detail.
- Ability to work well under pressure and within tight deadlines.
- Ability to multi-task on a number of various tasks at hand.
Required Education- Relevant Degree / Diploma in Marketing or similar
- 1-5 years’ experience
- Google Ads Search Certification
- Google Ads Display Certification
- Google Ads Video Certification (or in progress)
- Google Analytics GA4 Certification
Preferred but not mandatory:- Google Ads Measurement Certification
- Basic CRO knowledge (landing page optimization, A/B testing familiarity)
- Retail calendar experience
- TikTok Ads Experience
Required Technical Skill- HTML
- SEO
- SEM
- CMS
- Web Analytics (Adobe Omniture / Google Analytics)
- SNS (Facebook, Twitter, YouTube)
- Adobe Creative Suite
- Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
Please note:Should you note meet the minimum requirements or hear from us within 14 days from date of advertising, please accept your application as being unsuccessful.