Key Responsibilities

Leasing Administration

• Prepare and administer lease agreements and tenant documentation
• Ensure all lease documentation is complete, accurate and filed correctly
• Capture lease information accurately on the property management system
• Process tenant move-ins and move-outs
• Manage room allocations and vacancy administration

Debtors Administration

• Allocate rental payments accurately
• Monitor rental collections and debtor ageing
• Prepare debtor ageing reports
• Follow up on outstanding rental payments
• Maintain healthy debtor balances across the portfolio

Tenant Relations

• Assist tenants with rental, maintenance, Wi-Fi and electricity queries
• Deliver exceptional customer service
• Build positive relationships with residents
• Assist with enforcing residence rules and procedures

Financial Administration

• Generate monthly rent rolls
• Issue tenant statements
• Process deposit refunds and reconciliations
• Invoice tenants for damages, maintenance and additional charges
• Maintain accurate financial records

Property Administration

• Coordinate room inspections
• Process lease terminations
• Update occupancy records
• Work closely with the Operations and Property Management teams
• Ensure accurate reporting and administration

Minimum Requirements

• Previous experience as a Debtors Administrator, Leasing Administrator or Property Administrator
• Experience within Property Management or Student Accommodation will be highly advantageous
• Strong Debtors and Credit Control experience
• Leasing Administration experience
• Excellent customer service and communication skills
• High attention to detail and administration accuracy
• Strong computer literacy
• Experience using MDA (MRI Property Central) will be highly advantageous
• Ability to work under pressure and manage multiple priorities

Key Skills

• Debtors Administration
• Leasing Administration
• Property Administration
• Student Accommodation
• Property Management
• Credit Control
• Rent Collection
• Tenant Relations
• Lease Administration
• MDA / MRI Property Central
• Financial Administration
• Customer Service
• Occupancy Management
• Property Operations
• Account Reconciliations
• Microsoft Excel

Why Join Us?

• Join a respected Student Accommodation Property Management company
• Work within a dynamic and supportive team
• Opportunity to develop your career in the property industry
• Gain exposure to leasing, finance and property operations
• Make a real impact by supporting residents and ensuring operational excellence

Location