Our legal client is seeking a driven and analytical Data Analyst to join their Collections Department. The successful candidate will play a key role in analysing collection data, optimising recovery strategies, improving campaign performance, and providing valuable insights to support operational decision-makingSalary: R15 000 CTC per month
Minimum Requirements
- Matric
- Degree/Diploma in Data Analytics or related field
- Knowledge of R Language and Python
- 2–3 years’ experience in data analytics, coding, and big data
- Previous debt collection or call centre experience essential
- Experience on Excalibur System, SAP, Moonsoft, Solar, and Sage advantageous
Key Responsibilities
- Analyse debtor behaviour, payment trends, and collections performance
- Monitor collections KPIs including PTP rates, contact rates, and conversions
- Prepare daily, weekly, and monthly reports
- Perform data cleansing, validation, and database management
- Support dialer campaign segmentation and optimisation
- Provide dashboards, trend analysis, and strategic insights
- Identify operational inefficiencies and recommend improvements
- Support Collections Management with reporting and predictive analysis
Skills & Competencies
- Strong analytical and reporting skills
- High attention to detail
- Problem-solving and innovative thinking
- Ability to work well under pressure
- Strong communication and interpersonal skills
Consultant: Danielle Fortuin - Dante Personnel Johannesburg
Apply via our website www.dantesa.co.za
If you do not hear from us within 5 days, please accept that your application was unsuccessful
