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Customer Service & Social Media Executive
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Job Details
This job is closed. Contact details have been hidden and applications are no longer accepted.
Job Summary
- We are looking for someone who loves people, enjoys social media and can represent our brand professionally.
Responsibilities
Customer Service 50%:
- Respond to WhatsApp enquiries promptly.
- Reply to Instagram, Facebook and email messages.
- Send quotations.
- Follow up on enquiries.
- Book venue inspections.
- Keep client records organised.
- Collect deposits and confirm payments.
- Prepare client files before events.
Social Media 40%:
- Create very creative and intriguing content relevant to our events business
- Post daily on Instagram, Facebook and TikTok.
- Schedule content using Meta Business Suite.
- Reply to comments.
- Reply to DMs.
- Upload event photos and videos.
- Assist with creating reels.
- Get clientreviews.post review
- Monitor engagement and report weekly
Administration 10%:
- Assist with invoices.
- Organise digital folders.
- Keep event checklists updated.
- Support the team during busy weekends.
Requirements
Must have:
- Excellent English
- Friendly personality
- Great customer service skills
- Good typing skills
- Knowledge of Instagram & Facebook
- Basic Canva skills Microsoft Word & Excel
- Organised and punctual
Preferred:
- Experience working with an events company
- Lives around Ajah, Sangotedo, Lekki or Abraham Adesanya fo rease of movement.
About the Company
DynamicPlus Advisory
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