Commercial Vehicle (Trucks) Parts Sales Executive – Kempton Park

Key Responsibilities:

• Generate and achieve monthly sales targets for truck parts
• Promote OEM and aftermarket parts to increase revenue and market share

• Build and maintain strong relationships with fleet managers, workshop managers, transport operators, and key decision-makers
• Provide professional product advice and technical assistance to customers
• Resolve customer queries, complaints, and service issues efficiently
• Ensure high levels of customer satisfaction and retention

• Prepare quotations and process customer orders accurately
• Monitor order status and follow up on deliveries
• Ensure accurate pricing, discounts, and customer account management
• Maintain customer records and sales activity reports in the CRM system

• Maintain in-depth knowledge of truck parts
• Keep informed of new product launches, competitor activities, and industry trends
• Assist customers in identifying the correct parts using catalogues, VIN numbers, and electronic parts systems

• Liaise with parts warehouse and procurement teams regarding stock availability
• Assist in demand forecasting and stock planning
• Promote slow-moving and excess stock where appropriate

• Grade 12 / Matric
• 3-5 years' experience in truck parts sales
• Valid driver's licence

• Experience selling truck parts for brands such as Volvo, Scania, Mercedes-Benz, MAN, Iveco, Hino, Isuzu, DAF, UD Trucks
• Experience working with fleet customers and transport companies
• Knowledge of parts cataloguing systems and ERP software

• Strong understanding of commercial vehicle components and systems
• Parts identification and cataloguing knowledge
• Quotation and negotiation skills
• CRM and ERP system proficiency
• Microsoft Office skills (Excel, Word, Outlook)

• Relationship management
• Customer service excellence

• Self-motivated and target-driven
• Strong communication and interpersonal skills
• Results-oriented
• Professional and customer-focused
• Ability to work independently and as part of a team