Job Overview

• The Billing Support Specialist is responsible for ensuring the timely, accurate, and compliant processing of customer billing for products and services delivered by Weatherford.
• This role supports operational and finance teams by validating service documentation, preparing invoices, resolving billing discrepancies, and ensuring adherence to customer contractual requirements and company policies.
• The successful candidate will work closely with Operations, Sales, Supply Chain, Accounts Receivable, and customers to facilitate efficient revenue recognition and maintain high standards of billing accuracy while supporting Weatherford's commitment to operational excellence and customer satisfaction.

Responsibilities

• Prepare and process customer invoices accurately and within contractual and company-defined timelines.
• Review field tickets, service reports, purchase orders, contracts, and supporting documentation to ensure billing completeness and compliance.
• Validate pricing against customer agreements, rate schedules, and approved quotations.
• Investigate and resolve billing discrepancies by collaborating with operational teams, commercial teams, and customers.
• Ensure all billing transactions comply with company financial controls, internal policies, and applicable accounting standards.
• Support the month-end and year-end financial close by completing billing activities within established deadlines.
• Monitor unbilled revenue and assist in reducing billing backlogs through proactive follow-up.
• Coordinate with Accounts Receivable to resolve invoice queries and support timely customer collections.
• Maintain accurate billing records and documentation in ERP systems and document management platforms.
• Process credit notes, invoice adjustments, and rebills where required and in accordance with approval procedures.
• Assist with customer audits by providing billing documentation and supporting records.
• Generate routine billing reports and key performance indicators KPIs for management review.
• Support continuous improvement initiatives by identifying opportunities to streamline billing processes and improve controls.
• Ensure compliance with Weatherford's Code of Business Conduct, Quality, Health, Safety, Security and Environment QHSSE standards, and applicable local regulations.

Qualifications & Experience Required

• Bachelor's Degree in Accounting, Finance, Business Administration, Economics, or a related discipline.
• Professional accounting qualifications ACA, ACCA, ICAN, or equivalent are advantageous.
• Minimum of 2–5 years of experience in billing, finance operations, accounts receivable, or revenue administration.
• Previous experience within the oil and gas, energy, manufacturing, or engineering industries is preferred.
• Experience working with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar enterprise platforms is desirable.
• Experience supporting multinational or shared service environments is an advantage.
• Strong understanding of billing processes, invoicing, and revenue recognition principles.
• Knowledge of purchase order management and contract-based billing.
• Proficiency in Microsoft Excel, including pivot tables, lookups, and data analysis.
• Familiarity with ERP financial systems.
• Strong analytical and reconciliation skills.
• Ability to manage multiple priorities while maintaining a high level of accuracy.
• Excellent attention to detail.
• Strong organizational and time management skills.
• Effective communication and interpersonal skills.
• Customer-focused approach with strong problem-solving ability.
• Ability to work independently and collaboratively within cross-functional teams.
• High level of integrity, confidentiality, and professionalism.
• Ability to work effectively under pressure and meet tight deadlines.
• Continuous improvement mindset.