Airfreight Supervisor

If you have solid airfreight forwarding experience, a strong operational background, and previous supervisory experience, this could be the opportunity for you.

The successful candidate will be responsible for supervising the day-to-day airfreight operations, ensuring shipments are handled efficiently from start to finish while maintaining exceptional customer service and operational excellence.

Duties:

• Supervising the airfreight operations team.
• Managing import and export airfreight shipments from origin to destination.
• Ensuring all shipments comply with customer requirements and industry regulations.
• Liaising with airlines, customers, overseas agents and service providers.
• Monitoring operational performance and resolving escalations.
• Assisting with staff development, training and workflow management.
• Ensuring service levels and deadlines are consistently achieved.

• Minimum 5 years' experience in airfreight clearing and forwarding operations.
• Previous supervisory or team leadership experience within clearing and forwarding.
• Strong knowledge of import and export airfreight procedures.
• Good understanding of customs and airline processes.
• Dangerous Goods (DG) certification will be highly advantageous.
• ShipShape experience will be advantageous.