Key Responsibilities

• Conducting comprehensive body shop analyses using GPA and other consultancy tools.
• Performing GPA analyses for customers to identify opportunities for operational improvements.
• Promoting Advanced Body Shop consultancy services to both internal and external customers.
• Delivering training to internal teams on consultancy tools and service offerings.
• Developing internal support systems to enhance consultancy capabilities.
• Presenting consultancy services at customer meetings, workshops, and industry events.
• Developing additional consultancy solutions tailored to the South African market.
• Supporting the sales team in securing new business opportunities by providing technical expertise and consultancy support.
• Retaining existing customers through effective consultancy services and ongoing technical support.
• Adapting global consultancy services to local market conditions.
• Sharing local benchmarking knowledge and best practices with South African colleagues.
• Supporting the rollout of Refinity solutions and serving as a Refinity Administrator and subject matter expert.
• Building and maintaining strong relationships with customers and internal stakeholders.
• Providing professional technical guidance to improve customer body shop performance.

Minimum Requirements

Qualifications:
Diploma or bachelor's degree in a relevant field.
Qualification as an Automotive Painter will be advantageous.
Experience: Proven experience in automotive body shop operations.
Knowledge & Skills: Strong knowledge of automotive refinishing processes. Excellent communication skills. Computer literacy.

Additional Requirements

• Fluent in English (written and spoken).
• Valid South African Driver's Licence.
• Willingness to travel as required.
• Ability to adapt to changing customer and market requirements.

Core Competencies

• Customer Focus
• Technical Expertise
• Communication Skills
• Business Development
• Teamwork
• Planning & Organising

Key Performance Areas (KPAs)

• Deliver high-quality body shop consultancy services.
• Conduct accurate body shop performance analyses.
• Support business growth through technical consultancy.
• Maintain strong customer relationships.
• Promote and implement consultancy solutions.